- I have the FasterSuite and I cannot download files and documents from Clio
- I have the FasterLaw Chrome Extension and am not able to access files
- I cannot access the FasterLaw servers. How can I get into my Clio files?
- Clio Manage
If FasterLaw is unavailable, the Chrome Extension will attempt to connect to the FasterLaw servers instead of trying to download the file or document.
In the FasterLaw Chrome Extension, there is a setting to turn off "Open Documents with Faster Suite:". This will allow you to download documents normally by clicking on the link.
Alternatively, you can select one or more files with the checkbox, and click Download to start a download of these files. A "zipped" or compressed file will download on your computer containing these documents.