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Why won't Clio Launcher Work on new Device?

Question:

  • Why does Clio Launcher already show as installed?
  • Use Clio Launcher on a new device
  • Unable to use Clio Launcher on a new device
  • Install Clio Launcher on a new PC or Mac

Environment:

  • Clio Manage
  • Web Browser

Additional Information:

  • Browsers tend to save passwords, logins and downloaded information, so when using a new device (computer or laptop) Clio Launcher may already show as installed on said device's browser.

Procedure:

Go to app.clio.com (or eu.app.clio.com) in another Browser (Microsoft Edge, Mozilla Firefox etc..) that you have yet to use Clio in and open a document via the Clio Launcher there.  Where now, it should instead be a "grey box" (as it should be, in order to be installed), so simply proceed to install as normal as per Clio Launcher Installation.

 

 

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