Question:
- If I retry a failed payment within LawPay that's associated with a Payment Plan in Clio, will that goes against the "Total Payment Up to" amount?
Environment:
- Clio Manage
- LawPay
Additional Information:
- For more information about how to retry a failed credit card transaction attempt in LawPay, click here.
Answer:
No, it will not.
The alternative is to cancel the payment and re-create it with the leftover amount assuming once the transaction gets approved in LawPay, or;
Set the next payment date to the soonest business day and then revert back to the date preferred once the transaction has been approved.