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Will Retrying a Failed Payment in LawPay Update a the Payment Plan Associated in Clio?


  • If I retry a failed payment within LawPay that's associated with a Payment Plan in Clio, will that goes against the "Total Payment Up to" amount? 


  • Clio Manage
  • LawPay

Additional Information:

  • For more information about how to retry a failed credit card transaction attempt in LawPay, click here.


No, it will not. 

The alternative is to cancel the payment and re-create it with the leftover amount assuming once the transaction gets approved in LawPay, or;


Set the next payment date to the soonest business day and then revert back to the date preferred once the transaction has been approved.


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