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Why Can I Not Edit "Type" under Contact Information?

Question:

  • Unable to Edit Contact Card
  • Cannot See Edit-able Drop-Down Options

Environment:

  • Clio Manage

Additional Information:

  • n/a

 

Answer:

The issue is usually due to a lack of Memory in the current device (desktop, laptop, etc...).  In order to remedy the said issue, complete a full system reboot, buy first shutting down the device, waiting approximately 30 seconds, then restarting. 

 

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