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Getting a screen with HTML codes when I go to Billable clients page

Issue:

  • Why am I seeing a HTML code when I try to go to Billable clients page and generate a bill
  • Seeing a code when accessing a billable clients page

Environment:

  • Clio Manage

Additional Information:

Billable clients button has been removed and replaced with New Bills button the main Bills tab. If a user has bookmarked the previous Billable Clients URL, they will see a HTML code displayed on the screen.

Resolution:

Remove the bookmark for Billable clients page and then go to Bills tab on the left and select New Bills button on the top right corner. You can bookmark the New Bills screen instead.

 

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