Issue:
- When I use Matter Number Override, I see a confirmation but the number doesn't change.
- The Preview for Matter Number Override doesn't change
Environment:
- Clio Manage
Additional Information:
- n/a
Cause:
Matter Number Override will not work with the "Manual for each matter" setting. This feature will only override Preset or custom matter numbering.
Resolution:
Use the [Edit matter] button in the Matter screen to manually update the Matter Number.