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Why is a Practice Area Showing When Filtering in the Matters Tab, But Not Showing in Settings?

December 18, 2020 18:14

Question:

I can filter for a Practice Area in the Matters tab to make sure there are no Matters using this PA, but it is not showing in Settings > Firm Preferences > Practice Areas, it is not there for me to delete it.

Environment:

Clio Manage

Additional Information:

n/a

Answer:

Likely, your web browser cache needs to be cleared. Please click here for the steps to do so.