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Why Am I Getting a Pending Invite Error?

Question:

  • Why does it say pending invite when I try to send an invite user link to an email?
  • Why do I get an error saying pending invite when I try to send an invite user link to that specific email?

Environment:

  • Clio Manage 

Additional Information:

To learn how to contact Clio Support, click here.

Cause:

  • There was an invite sent to that email previously
  • There may be a pending invite associated to another account using the same email address

Answer:

Please contact Clio Support so we can cancel the pending invitation for you.

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