Question:

• Why does it say pending invite when I try to send an invite user link to an email?
• Why do I get an error saying pending invite when I try to send an invite user link to that specific email?

Environment:

• Clio Manage 

Additional Information:

To learn how to contact Clio Support, click here.

Cause:

• There was an invite sent to that email previously
• There may be a pending invite associated to another account using the same email address

Answer:

Please contact Clio Support so we can cancel the pending invitation for you.