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Error "Manage:: ClientConnectUserRole::ResourceNotAccessible When Reading a Secure Message in Clio Connect

Objective:

  • Why am I getting an error "Manage:: ClientConnectUserRole::ResourceNotAccessible When Reading a Secure Message in Clio Connect

Environment:

  • Clio Connect

Additional Information:

  • n/a

 

Answer:

The Firm has unshared the Secure Message which is why you receive the error "Manage:: ClientConnectUserRole::ResourceNotAccessible" and get re-directed to your dashboard. 

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