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How Can I Make notifications@clio.com a No-Reply Email Address?

Question:

  • When clients reply to notifications@clio.com, they get a bounce back email
  • Is it possible to have a bounce back message sent to people when they try to email notifications@clio.com
  • Can I stop clients and recipients of documents I send from Clio from replying to notifications@clio.com

Environment:

  • Clio Manage

Cause:

  • Email recipients reply to Bills or Documents that have been sent to them from Clio without checking the senders email address

Answer:

Currently, this feature is not available at this time. If you wish to see this feature in Clio, please submit a Feature Request via email to support@clio.com, or speak to one of our consultants over the phone 1-888-858-2546 x2 during our regular operating hours (Monday 12:00am - Friday 11:59 pm PT).

 

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