Question:
- When clients reply to notifications@clio.com, they get a bounce back email
- Is it possible to have a bounce back message sent to people when they try to email notifications@clio.com
- Can I stop clients and recipients of documents I send from Clio from replying to notifications@clio.com
Environment:
- Clio Manage
Cause:
- Email recipients reply to Bills or Documents that have been sent to them from Clio without checking the senders email address
Answer:
Currently, this feature is not available at this time. If you wish to see this feature in Clio, please submit a Feature Request via email to support@clio.com, or speak to one of our consultants over the phone 1-888-858-2546 x2 during our regular operating hours (Monday 12:00am - Friday 11:59 pm PT).