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Will a Communication Log Be Created When Calling from the Dialpad App Integration?

Question:

  • Will Clio create a phone communication record when a call is made from DialPad?
  • Will the DialPad integration create a phone call log when a call is made?

Environment:

  • Clio Manage
  • DialPad

Additional Information:

  • n/a

Answer:

A Communication log is only created when the phone number is dialed by clicking on the number hyperlink in Clio.

A Communication log is not created if the number is manually dialed through the DialPad app.

 

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