- Why are there unbilled activities on a non-billable Matter?
- Why is there an amount under Work in Progress on the Matter Dashboard when it's supposed to be non-billable?
- Clio Manage
- This issue occurs when using a 3rd party integration called "WiseTime". The Time Entries are marked as non-billable by default when you go to edit them.
- If you made the Matter non-billable after you've added activities, these will show as needing to be billed under Work in Progress.
- For Time Entries, you can mark them as non-billable when you go to edit them.
- For Expenses, you can delete and re-create them.
- Once the activities are created in a non-billable Matter, they shouldn’t result in showing up under Work in Progress.