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Why Does Adobe Forces Me to Use Save As when I Edit PDF documents via Clio Launcher

Question:

  • When I Click Save in Adobe, it forces me to choose a location to save the file locally
  • Why Does Save and Save As do the same thing in Adobe when trying to save a file opened via Clio Launcher

Environment:

  • Clio Manage
  • Clio Launcher

Additional Information:

  • Adobe Reader DC

Cause:

A setting in Adobe is forcing the program to launch with Protected Mode Enabled at Startup

Resolution:

To allow Adobe to Save new versions of an edited PDF document back to Clio, via the Clio Launcher, you will need to follow the steps below to ensure Protected Mode is not Enabled at Startup

  1.  In Adobe, click on Edit
  2.  Click on Preferences
  3.  Click on Security (Enhanced)
  4. Uncheck the box "Enable Protected Mode at Startup"
  5. Save changes

 

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