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"Error: Payment Failed to Process; Card Number is Invalid" When Processing Payment

Issue:

  • Payment failed to process error when entering Client's credit card number

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

Card is being declined.

Resolution:

Please contact LawPay Support directly for specific information about this error. The Client may also need to contact their bank to find out why their card is being declined.

 

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