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Why are the Client/Matter Notes Showing in a Vertical Line and are Unreadable?

Issue:

  • The body of a note is listing vertically instead of horizontally and cannot be read

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

The browser font size is being zoomed in 

Resolution:

  1. In Chrome, click the 3 dots in the top right hand corner
  2. Select - in the Zoom menu to reduce the font size 
  3. Choose 100% and then refresh the page, the Notes should return to a readable format

 

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