Virtual meetup: How to Win and Retain Clients by Automating Communication. Register now.

Unable to See Outstanding Balances' Balance Column

Issue:

  • Clients' owing balances are not showing on the Outstanding Balances page

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

The Balance column is on the very right side of your screen.

Resolution:

  1. Click Billing on the left
  2. Click Outstanding Balances tab at the top
  3. Scroll to the bottom of the page
  4. Click and drag the scroll bar to the right
  5. You will now see the Balances column if you scroll all the way to the top

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality