Introducing The Law Community, the online community just for Clio customers. Sign up now.

Unable to Edit Items (Tasks, Communications, Etc) in Safari

Issue:

  • Unable to Edit certain things in Clio (Task, Communications, etc)

Environment:

  • Clio Manage
  • Safari Browser

Additional Information:

  • This is caused by user clicking the Prevent this page from creating additional dialogs checkbox on the Delete confirmation popup

Cause:

  • User tries to click Edit on something, and nothing happens (e.g. Tasks, Communications, etc...)

Resolution:

  1. Restart your Safari
  2. Clear your Browser Cache

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality