- Contact Amazon support
- Amazon S3 support
- Clio Manage
- Sign in to your AWS account.
- Open the AWS Support console, and then choose Create case.
- Select your option for Create case, and then enter the required information in the Case details section.
- Select your preference for Contact options.
If you select Web, you can read and respond to the case in Support Center.
If you select Chat, you can chat online with a representative from AWS Support.
If you select Phone, you're prompted for a callback number. You receive a call from AWS Support as soon as you create the case.
Important: The options for contact vary based on the type of case and your Support plan.
Note: If your account isn't fully activated yet, you can choose the Chat option.
- Choose Submit.