Introducing The Law Community, the online community just for Clio customers. Sign up now.

How Do I Contact Amazon AWS Support?

Question:

  • Contact Amazon support
  • Amazon S3 support

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

  1. Sign in to your AWS account.
  2. Open the AWS Support console, and then choose Create case
  3. Select your option for Create case, and then enter the required information in the Case details section.
  4. Select your preference for Contact options.
    If you select Web, you can read and respond to the case in Support Center.
    If you select Chat, you can chat online with a representative from AWS Support.
    If you select Phone, you're prompted for a callback number. You receive a call from AWS Support as soon as you create the case.
    Important: The options for contact vary based on the type of case and your Support plan.
    Note: If your account isn't fully activated yet, you can choose the Chat option.
  5. Choose Submit.

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality