Issue:
- Why is my profile picture grey when sharing through Clio Connect?
- Profile Picture is greyed out in the Clio Connect Email.
Environment:
- Clio Manage
- Clio Connect
Additional Information:
- For instructions on how to clear your cache click here.
- For instructions on how to upload your Profile Picture click here.
Answer:
This would be due to a browser caching issue, to resolve it, you would need to delete your profile picture, clear your cache, and then re-upload your profile picture.