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Why Aren't the Unbilled Time on the Productivity by User Report and Matter Productivity by User Report?

Objective:

  • Why Aren't the Unbilled Time on the Productivity by User Report and Matter Productivity by User Report?

Environment:

  • Clio Manage

Additional Information:

  • To Learn More About the Productivity by User Report, click here
  • To Learn More About the Matter Productivity by User Report, click here

Answer:

If there are Flat Rate or Contingency Billing Matters on the Matter Productivity by User Report, it will show as Unbilled Total: 0.0 Hours, but show a dollar amount. However, on the Productivity by User Reports, it will not display as the Flat Rate Fee or Contingency Matter does not have time associated. Therefore, the unbilled time will be unequal between the two reports. 

 

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