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Clio for Co-Counsel was formerly called Clio Connect. (North American accounts only)
It remains Clio Connect for EMEA customers.
If you are looking for support articles on our enhanced client portal, Clio for Clients, access them here.

Internal messages were formerly called secure messages. (North American accounts only)
It remains Secure Messages for EMEA customers.

Calendar Events Do Not Appear in Clio Connect Calendar Tab

March 03, 2021 01:02

Issue:

Calendar events not showing in Clio Connect
Cannot see see Calendar events in Clio Connect

Environment:

Clio Manage
Clio for Clients
Clio Connect

Additional Information:

Cause:

When sharing a Calendar Event with a Client, it automatically shares it via Clio for Clients instead of Clio Connect.

Resolution:

Please go to Clio for Clients tab under Matter and stop calendar share. Now, share either a Secure Message/Document with a client first and now, you should be able to share an event via Clio Connect.