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Using Clio Desktop With Firefox

Objective:

  • Using Clio Launcher with Firefox
  • Using Clio Desktop with Firefox
  • Clio Launcher is not opening in Firefox

Environment:

  • Clio Manage

Additional Information:

  • Firefox allows the user to choose which program is opened by special links, overriding the Windows defaults. The "clio" links may not be set properly in Firefox to open Clio Desktop.
  • If you are using an older version of Clio Launcher (not Clio Desktop), the filename will be Clio Launcher.exe

Procedure:

  1. Click on a Clio Launcher link in Clio
  2. If prompted choose Clio desktop app
    1. If Clio desktop app is not listed, or click Choose beside "Choose other Application":
  3. Choose Clio desktop app
    • For Windows: 
      • The Clio Desktop program can be found in Users\[user name]\AppData\Local\clio_launcher\Clio desktop app.exe
      • Hidden files need to be visible to see the AppData folder
    • For Mac:
      • Clio desktop app can be found in the Applications folder
  4. Check "Always use this application to open clio links"
  5. Click Open Link

If clicking the Clio Launcher link does not prompt you to choose a program, you can also select it in Firefox's settings:

      1. Click the Menu button (3 lines)
      2. Click Settings
      3. Under General, Scroll down to Applications
      4. Beside the "clio" Content Type click the option or program listed in the Action column
      5. Click User other...
      6. Choose Clio desktop app
        • For Windows: 
          • The Clio Desktop program can be found in Users\[user name]\AppData\Local\clio_launcher\Clio desktop app.exe
          • Hidden files need to be visible to see the AppData folder
        • For Mac:
          • Clio desktop app can be found in the Applications folder
      7. Close the Settings tab

 

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