Objective:

• LAA
• England and Wales Billing
• Legal Aid 
• UCN 

Environment:

• Clio Manage

Additional Information:

• UCN not generating in Clio while using Legal Aid as there may already be a field with a similar value.

Answer:

If there is already a Custom Field set up with a Date of Birth field, please check the name. To generate the field in Legal Aid it needs to be as follows: Date of Birth. Once it is in this format it will generate correctly in Clio.