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Why Did My UCN Not Generate?

Objective:

  • LAA
  • England and Wales Billing
  • Legal Aid 
  • UCN 

Environment:

  • Clio Manage

Additional Information:

  • UCN not generating in Clio while using Legal Aid as there may already be a field with a similar value.

Answer:

If there is already a Custom Field set up with a Date of Birth field, please check the name. To generate the field in Legal Aid it needs to be as follows: Date of Birth. Once it is in this format it will generate correctly in Clio.

 

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