Objective:
- LAA
- England and Wales Billing
- Legal Aid
- UCN
Environment:
- Clio Manage
Additional Information:
- UCN not generating in Clio while using Legal Aid as there may already be a field with a similar value.
Answer:
If there is already a Custom Field set up with a Date of Birth field, please check the name. To generate the field in Legal Aid it needs to be as follows: Date of Birth. Once it is in this format it will generate correctly in Clio.