Issue:

• Error when I try to sync Outlook to Clio

Environment:

• Clio Manage
• Outlook

Additional Information:

• To use this integration, you must have an Office 365 Business or Office 365 Enterprise account that includes Outlook calendars. Office 365 Business Standard includes calendars, but non-standard Office 365 does not.

Cause:

The Outlook account you're attempting to sync is a Personal Account.

Resolution:

Connect to a Business Standard account.