Introducing The Law Community, the online community just for Clio customers. Sign up now.

Why is the Bill Recipient Checkbox Greyed Out?


  • Why can't I uncheck the Bill Recipient checkbox for related contacts?
  • Why is my Bill Recipient checkbox grey?


  • Clio Manage

Additional Information:

  • n/a


This is because the Primary Client of the Matter was added as a Related Contact.


Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality