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Issue: No Error Message When Clio Grow Document Does Not Upload When Uploading Large Documents to Matters in Grow

Issue:

When a user attempts to upload a file that is larger than the maximum file size in Clio Grow, it does not give an error dialogue. The file goes to 100% and appears to have downloaded. However, when the user attempts to "Add to Matter", the file will not add it. 

Environment:

  • Clio Grow

Additional Information:

For more information on file size limits in Grow, see here.

Cause:

Not yet diagnosed

Workaround:

Upload a smaller file.

 

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