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"Sorry We Can't Find the Page You Are Looking For" Error When Looking at a Shared Item in Clio Connect

Issue:

  • A user was looking at a shared item on Clio Connect and when the page is refreshed, there is now a page that says "Sorry We Can't Find the Page You Are Looking For".

 

Environment:

  • Clio Connect

 

Additional Information:

  • n/a

 

Cause:

The item has been unshared with a user on Clio Connect.

 

Resolution:

Contact the Firm you are working with to ask if they can re-share the document or item that they were previously sharing with you. 

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