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How Do I Delete Duplicate Transactional Entries in QuickBooks Online

Objective:

  • To delete payments/transactional records in QuickBooks Online that have been submitted twice

Environment:

  • QuickBooks Online
  • Clio Manage

Additional Information:

  • When determining which duplicate entry to delete please note that the entry with the green box is the entry submitted by the bank sync
  • Walkthrough Video

Procedure:

  1.  Click Accounting in the left hand menu
  2. In the Action column select Account History for the account with the duplicate transaction/s
  3. Click on the transaction you wish to delete
  4. Click Delete
  5. Repeat steps for any other transactions you wish to remove
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