Objective:

• To delete payments/transactional records in QuickBooks Online that have been submitted twice

Environment:

• QuickBooks Online
• Clio Manage

Additional Information:

• When determining which duplicate entry to delete please note that the entry with the green box is the entry submitted by the bank sync
• Walkthrough Video

Procedure:

1.  Click Accounting in the left hand menu
2. In the Action column select Account History for the account with the duplicate transaction/s
3. Click on the transaction you wish to delete
4. Click Delete
5. Repeat steps for any other transactions you wish to remove