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How Do I Write Off a Bill Without Making A Payment?

Objective:

  • How to write off a Bill without making a payment

Environment:

  • Manage

Additional Information:

  • n/a

Answer:

Once you have followed the process for Writing Off a Bill here, on the Record Payment screen follow the steps below: 

Set the payment amount to 0.00  then click the "Adjust" checkbox, and click Record Payment. 

 

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