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Time Entries Created At The End of The Month Get Excluded from Bills When Generating Bills Using A Specific Date Range

Issue:

  • Time Entries Created At The End of The Month Get Excluded from Bills When Generating Bills Using A Specific Date Range
  • Time Entry entered at the end of the month is now showing when I generate a Bill
  • Time Entry entered on the last day of the month is not included on Bill

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

The timezone listed in the profile is incorrect. 

Resolution:

Update your timezone in Clio Manage by following the steps provided below.
  1. Select Settings 
  2. Select Profile 
  3. Update the Time Zone field 
  4. Select Save New Information 
  5. You may need to refresh the Calendar page for the changes to reflect

 

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