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Why Do I Only Have the Option to Generate a Document from a Template as a PDF File? 

Objective:

  • When generating a Document from a Template, it only allows me to generate it as a PDF file

Environment:

  • Clio Manage

Additional Information:

  • For more information on how to upload a Document Template, click here

 

Answer:

Please ensure the file type (.doc, .docx) is included in the template that is uploaded into Clio. Please delete the template and re-upload the template back into Clio. 

 

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