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How to Reassign Work From a Disabled User


  • I am unable to reassign work from an inactive user
  • I cannot find the disabled user when trying to reassign the work
  • Reassign work from a deactivated user
  • I am unable to find the deactivated user when trying to reassign the work


  • Clio Manage

Additional Information:

  • Deactivated Users will not show up on the User list at first as the default filter will have it for Active Users only.


1. Click the Settings on the sidebar.

2. Click on Manage Users.

3. Click on the Filters button and change it to Show All Users.

4. Locate the Deactivated user and click the arrow.

5. Click on Reassign Work.


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