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"Your session has expired. Please refresh the page and try again." Error on Payment Screen after Booking a Meeting

Issue:

  • After booking an appointment in Clio Grow, the client has an error message that it timed out.
  • The normal timeout is 10minutes, however, this is happening much faster.

Environment:

  • Clio Grow Intake Form

Additional Information:

  • n/a

Resolution:

Any new link generated by booking appointments should correct this issue. If the problem persists, Contact Clio Support

 

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