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Why Are the Matter Columns Selected Not Updating?

Issue:

  • Why Do My Columns Within a Matter Not Appear?
  • How to Get All the Matter Columns Selected to Update?
  • Why Do the Matter Columns Not Appear after Updating?

Environment:

  • Clio Manage 

Additional Information:

  • n/a

Cause:

When choosing columns within the Matters, removing the "Closed Date" as a selected option will result in the columns selected to not be updated and revert to the previous columns. 

Resolution:

Including the "Closed Date" in the Matter columns along with the selected columns you wish to use will result in all filters appearing. 

 

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