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Xero Sync Error "Discount Must Not Be Greater Than the Line Total"

Question:

  • Xero Sync Errors shows "Discount must not be greater than the line total"

Environment:

  • Clio Manage
  • Xero

Additional Information:

  • This error shows in the sync failures section in Clio.

Answer:

The Xero Sync Error in question means that you need to edit the Invoice in Clio and remove the Line amount so it shows as 0, leaving the discount as 100%. The Invoice will then sync to XERO.

 

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