Virtual meetup: How to Win and Retain Clients by Automating Communication. Register now.

Can I Save Attachments When I Use the Maildrop Address?

Question:

  • Can I save attachments from clients using the Maildrop address?
  • Can I save attachments from my email directly into Clio using the Maildrop address?

Environment:

  • Clio Manage

Additional Information:

Answer:

Yes, when you use the Maildrop address from a specific Matter to log your email and or attachment, the attachment will save automatically to the Matters document storage. However, there is a size limit for uploading file attachments from Maildrop: What is the Size Limit for Uploading Documents Through Maildrop?

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality