Question:
- Can I save attachments from clients using the Maildrop address?
- Can I save attachments from my email directly into Clio using the Maildrop address?
Environment:
- Clio Manage
Additional Information:
- For more information on viewing the email attachments: Viewing Email Attachments in Clio Manage
- For more information on forwarding emails to Matters: Forwarding Emails to Matters in Clio
Answer:
Yes, when you use the Maildrop address from a specific Matter to log your email and or attachment, the attachment will save automatically to the Matters document storage. However, there is a size limit for uploading file attachments from Maildrop: What is the Size Limit for Uploading Documents Through Maildrop?
Note: When using the Global Maildrop Address, any attachments will not be saved in Clio.