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Why Is My ScanSnap File Not Uploading?

Issue:

  • ScanSnap file not uploading
  • ScanSnap file keeps spinning when trying to upload

Environment:

  • Manage

Additional Information:

  • n/a

Answer:

Please remove any special characters you may have in your file title IE: commas. Once this is removed your ScanSnap file should upload into Clio. 

 

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