Clio account administrators can change subscription and payment information at any time by going to:
- Settings
- "Account and Payment Info" in the System column.
On the "Account and Payment Info" screen, click on the "Payment Info" sub-tab to change your billing information.
On this screen, you can:
- View your next payment charge date and amount
- Upgrade your subscription plan
- Change your renewal options from monthly to annual
- Remove unused licenses at renewal
- Update your credit card information
- View receipts for payments on your Clio account
In order to avoid account suspension, please ensure that your card information is up-to-date and valid. For more information regarding Disabling, Re-Enabling, and removing licenses for users, please see this Support Article.
Please note: If your account has been suspended due to insufficient funds, please call Support as we can manually re-charge the card.