There are a few ways to send a internal / secure message:

From the Create New button
From the Communications page
From the Communications tab of a Matter or Contact

From the Create New Button

To send a secure message from the Create New Button:

1. Click the Create New button
   
   
2. Click Internal Message
   
   
3. Fill in the message details
   
4. Click Send message

From the Communications page

To send a secure message from the communications page:

1. Click New internal message
   
2. Fill in the message detail
   
3. Click Send message

From the Communications tab of a Matter or Contact

To send a secure message from the communications tab of a Matter or Contact:

1. Click New internal message
   
2. Fill in the message details
   
3. Click Send message