There are a few ways to send a internal / secure message:
From the Create New button
From the Communications page
From the Communications tab of a Matter or Contact
From the Create New Button
To send a secure message from the Create New Button:
- Click the Create New button
- Click Internal Message
- Fill in the message details
- Click Send message
From the Communications page
To send a secure message from the communications page:
- Click New internal message
- Fill in the message detail
- Click Send message
From the Communications tab of a Matter or Contact
To send a secure message from the communications tab of a Matter or Contact:
- Click New internal message
- Fill in the message details
- Click Send message