Contents
Downloading Folders
Downloading Files
Size Restrictions
You have a number of options for downloading folders (including all files and child folders contained therein).
Downloading an Individual Folder
There are 2 methods that you can use to download an individual folder and all contents as a Zip file:
- Click the the folder's "Download" quick link; or
- Click on the folder to open it then click on the "Download" button.
Batch Downloading Multiple Folders
To select multiple folders for download to a single Zip file, check the boxes beside each of the folders you would like to download, then select "Download" from the "Actions" dropdown.
To download a file, click on the file name.
To download multiple files, check the boxes beside each of the files you would like to download then select "Download" from the "Actions" dropdown.
When downloading an individual file, the maximum file size is 5GB (the maximum file size that can be uploaded).
When downloading multiple files, the maximum combined total of all files being downloaded is 1GB but the maximum size of any individual file in a batch is 250MB. If you need to download files that are between 250MB and 5GB, then they will have to be downloaded individually.