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Why Can't I Use the Same Email for Two Different Contacts in Clio?

Objective:

  • Using the same email with two clients
  • Can I share documents with two contacts that have the same email?

Environment:

  • Clio Manage

Additional Information:

  • The primary email is used to Share resources within Clio.

Answer:

  • For security purposes, each Contact or client in Clio must have their own unique email associated to their account that is used to Share resources with. Consider it a user access code – you can't use the same key or code to open two different doors. 
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