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What Happens When I Try to Sync a Client in Clio with a Subcustomer in Quickbooks Online?


  • How does Clio's QBO sync handle sub-customers


  • Clio Web App
  • QuickBooks Online

Additional Information:

More information on sub-customers can be found on QuickBooks' support page here.


When Clio syncs a client with a Bill to QuickBooks Online that has the same Name (Company name or First and Last name) and email address of a QBO sub-customer, Clio will convert the sub-customer into a normal customer and sync that Bill to QuickBooks. 

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