- I have two operating accounts set up in Clio Payments. Why did the money went into the wrong operating account when my client paid a bill I shared with them?
- Clio Web App
The most likely cause of this is either:
a) The operating accounts are mapped incorrectly to the accounts in LawPay—please verify that the mapping is correct in Settings > Online Payments.
b) The wrong operating account was selected when you shared the bill—please make sure you are selecting the correct operating account when sharing the bill.