Issue: Activity Categories Are Not Available When Trying to Add Time For Some New Users

Issue:

• Some new users don't have access to Activity Descriptions

Environment:

• Clio Manage

Additional Information:

• n/a 

Cause:

• Not yet diagnosed

Workaround:

1. Go to Settings
2. Choose Groups, Permissions, and Job Titles
3. Click Add
4. Enter a Group Name (e.g., "Test")
5. Click Save
6. Click Edit for that Group
7. Under Users, select the new user
8. Click Update Group
9. Go to Activities
10. Select Activity categories
11. Click Add activity category
12. Enter a Name (e.g., "Test")
13. Under Permissions groups, choose the new Group that you created
14. Click Save category
15. Go back to Activities
16. Click Add time
17. Select the new user
18. Check the Activity category list to see if it now populates