Issue:
- Some new users don't have access to Activity Descriptions
Environment:
- Clio Manage
Additional Information:
- n/a
Cause:
- Not yet diagnosed
Workaround:
- Go to Settings
- Choose Groups, Permissions, and Job Titles
- Click Add
- Enter a Group Name (e.g., "Test")
- Click Save
- Click Edit for that Group
- Under Users, select the new user
- Click Update Group
- Go to Activities
- Select Activity categories
- Click Add activity category
- Enter a Name (e.g., "Test")
- Under Permissions groups, choose the new Group that you created
- Click Save category
- Go back to Activities
- Click Add time
- Select the new user
- Check the Activity category list to see if it now populates