Clio for Co-Counsel was formerly called Clio Connect. (North American accounts only)
It remains Clio Connect for EMEA customers.
If you are looking for support articles on our enhanced client portal, Clio for Clients, access them
here.
Internal messages were formerly called secure messages. (North American accounts only)
It remains Secure Messages for EMEA customers.
Why is Matter Field Blank when Clio Connect User Adds Time?
Objective:
- My co-counsel added time to a Matter but the Matter field is blank
Environment:
Additional Information:
n/a
Answer:
The Matter field in the Time Entry box is not auto-filled—the Clio Connect user must select the Matter before Saving the Time Entry.
