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Error: 'Your Email is Not Valid' When Attempting to Cancel Account


  • The error message "Your email is not valid" appears when trying to cancel your account.


  • Clio Manage

Additional Information:

  • n/a


  • The email address associated with the account is no longer active


  1. Change your login email to a valid email address.
    For these steps: How to Change a Login Email
  2. Once the email has been changed, try canceling your account again


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