Objective:
- Understand when you will receive a Task Reminder
- Set Time for Task Reminder Notification
- Can I change the time of the Task Reminder Notifications?
- How are Task Reminders calculated?
Environment:
- Clio Manage
Additional Information:
n/a
Answer:
Task reminders times are set in relation to 12:01 am of the due date. For example, if you created a Task due on June 30, and wanted a reminder on June 29 at noon, you would have to set a reminder to go off 12 hours before. If the user is not logged into Clio at the time that a 'pop-up' Reminder is to be sent, the Reminder will display at their next log in.