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Profile Picture Rotates 90 Degrees?

Issue:

  • Picture Rotates 90 degrees when User tries to update profile picture.
  • When uploading contact photo, it rotates and appears sideways/flipped.

Environment:

  • Clio Manage
  • Clio Connect

Additional Information:

n/a

Cause:

The picture file is too large.

Resolution:

1. Edit the picture to reduce the file size.

or 

2. Edit the picture, rotate the file 4 times, save, and re-upload. 

 

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