KCS - This App Isn't Verified Warning for Google Sync on EU

Issue:

  • This app isn't verified warning message when connecting Google Contacts and Calendars
  • Security warning when linking Google Drive

Environment:

  • Clio Web App

Additional Information:

n/a

Cause:

Google app authorization was recently updated for EU Jan 24 2018. It will take 24-72 hours for the update to complete. For that time, users will be prompted with a warning message that Clio is not verified. This is an automated messaged and and not a security concern.

Resolution:

If you see "This app isn't verified" warning message:

  1. Select Advanced
  2. Select Go to Clio (unsafe)

This will direct you to allow Clio access page. Allow access to continue with the sync setup.

 

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