This article may be out of date!
Visit the New Knowledge Center

This App Isn't Verified Warning for Google Sync on EU

Issue:

  • This app isn't verified warning message when connecting Google Contacts and Calendars
  • Security warning when linking Google Drive

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

Google app authorization was recently updated for EU Jan 24 2018. It will take 24-72 hours for the update to complete. For that time, users will be prompted with a warning message that Clio is not verified. This is an automated messaged and and not a security concern.

Resolution:

If you see "This app isn't verified" warning message:

  1. Select Advanced
  2. Select Go to Clio (unsafe)

This will direct you to allow Clio access page. Allow access to continue with the sync setup.

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality